FAQ's
For more than 40 years, Jeeba Jewellery has been helping customers discover beautiful Australian opals, natural gemstones, handcrafted jewellery and unique designs from our boutique in Melbourne's historic Royal Arcade.
We understand that choosing jewellery is often a personal and meaningful purchase. Whether you are looking for information about Australian opals, gemstone jewellery, sterling silver, pearls, jewellery care, repairs, custom enquiries or shopping online, our Frequently Asked Questions provide helpful guidance and answers to many of the questions we are asked every day.
As a family-owned Melbourne jeweller established in 1983, we pride ourselves on offering quality jewellery, personalised service and expert advice. If you cannot find the information you are looking for, please contact our friendly team or visit us in-store at Shop 21, Royal Arcade, Melbourne. We are always happy to assist.
We hope these answers help you shop with confidence and discover a piece you'll treasure for years to come.
Australian Opals
What makes Australian Opals unique?
Australian opals are renowned for their vibrant play of colour and are considered among the finest opals in the world. Australia produces over 90% of the world's precious opals, including the famous Black Opals from Lightning Ridge and White Opals from Coober Pedy.
What colours can be seen in Australian Opals?
Australian opals may display flashes of blue, green, red, orange, violet, yellow and gold. The colours visible can change depending on the angle of light.
Are all Opals different?
Yes. Every natural opal is unique. No two opals display exactly the same colour pattern, making each piece of opal jewellery one of a kind.
Are Opal doublets real Opals?
Yes. Opal doublets contain a genuine slice of natural Australian opal bonded to a backing material, making them a beautiful and affordable alternative to solid opals.
How should I care for my Opal jewellery?
Avoid harsh chemicals, sudden temperature changes and impacts. Clean gently with a soft cloth and store separately from harder gemstones.
Gemstone Jewellery
Are natural gemstones used in Jeeba Jewellery pieces?
Yes. Many pieces feature natural gemstones selected for their beauty, colour and individuality.
What is the most durable gemstone for everyday wear?
Sapphires and Rubies are among the most durable gemstones, making them excellent choices for rings and jewellery worn regularly.
Do gemstones have natural inclusions?
Yes. Natural inclusions are common in many gemstones and can be part of what makes each stone unique.
What is the difference between faceted and cabochon gemstones?
Faceted gemstones are cut with polished faces that reflect light and create sparkle, while cabochon gemstones have a smooth, rounded surface that highlights colour and pattern.
Which gemstones are popular for gifts?
Topaz, aquamarine, amethyst, garnet, opal, pearl and tanzanite are all popular gift choices due to their beauty and versatility.
Sterling Silver Jewellery
What is Sterling Silver?
Sterling Silver is a precious metal containing 92.5% pure silver combined with other metals for strength and durability.
Will Sterling Silver tarnish?
Sterling Silver may naturally tarnish over time due to exposure to air and moisture. Regular wear and occasional polishing help maintain its shine.
Can I wear Sterling Silver every day?
Yes. Sterling Silver is suitable for everyday wear and often benefits from regular use.
How do I clean Sterling Silver jewellery?
Use a soft polishing cloth designed for silver jewellery. For deeper cleaning, warm water and mild soap are generally suitable.
Is Sterling Silver hypoallergenic?
Most people can comfortably wear Sterling Silver jewellery, although individual sensitivities may vary.
Handmade Jewellery
Is Jeeba Jewellery handmade in Melbourne?
Many Jeeba Jewellery designs are handmade in Melbourne, while other pieces are carefully sourced from trusted Australian and international artisans.
Can handmade jewellery vary slightly?
Yes. Handmade jewellery often contains subtle variations that add to its character and individuality.
Can you restring gemstone necklaces?
Yes. We offer restringing services for many gemstone and pearl necklaces.
Pearls
Are pearls natural gemstones?
Pearls are organic gems formed within molluscs and have been treasured in jewellery for centuries.
How should I care for pearl jewellery?
Pearls should be protected from perfumes, hairsprays and harsh chemicals. Wipe gently with a soft cloth after wearing.
Can pearls be worn every day?
Pearls can be worn regularly but benefit from gentle care and proper storage.
What are Akoya pearls?
Akoya pearls are renowned for their beautiful lustre and classic appearance, making them a popular choice for earrings and pendants.
Amber Jewellery
What is Baltic Amber?
Baltic Amber is fossilised tree resin formed millions of years ago and is prized for its warm colours and natural inclusions.
Is every Amber piece unique?
Yes. Natural amber often contains unique patterns, inclusions and colour variations.
How can I tell if Amber is genuine?
Authentic Baltic Amber typically displays natural inclusions and variations. Purchasing from a reputable jeweller helps ensure authenticity.
Can Amber be cleaned with jewellery cleaner?
No. Amber should be cleaned gently with a soft cloth and mild soap solution if necessary.
Gold Jewellery
What is the difference between 9ct, 14ct and 18ct gold?
Gold jewellery is available in different purities. 9ct gold contains 37.5% pure gold, 14ct gold contains 58.5% pure gold, and 18ct gold contains 75% pure gold. Higher gold content generally results in a richer colour and greater intrinsic value.
Is 9ct gold suitable for everyday wear?
Yes. 9ct gold is durable and practical for everyday jewellery, making it a popular choice for rings, earrings, pendants and bracelets.
Will gold jewellery tarnish?
Pure gold does not tarnish, however gold alloys can occasionally develop surface dullness over time. Regular cleaning and proper storage will help maintain its shine.
How do I clean gold jewellery?
Gold jewellery can usually be cleaned with warm water, mild soap and a soft brush. Dry thoroughly with a soft cloth. Avoid harsh chemicals and abrasive cleaners.
What is yellow gold?
Yellow gold is the traditional gold colour created by combining pure gold with alloy metals that enhance its strength while maintaining its warm golden appearance.
What is white gold?
White gold is created by alloying gold with white metals to achieve a silvery-white appearance. It is often finished with rhodium plating to enhance its brightness.
What is rose gold?
Rose gold combines pure gold with copper alloys, producing its distinctive warm pink hue. It has become increasingly popular for both contemporary and vintage-inspired jewellery.
Is gold jewellery a good gift?
Gold jewellery is a timeless gift suitable for birthdays, anniversaries, weddings, graduations and other significant occasions. Its enduring value and lasting beauty make it a meaningful keepsake.
How can I tell if gold jewellery is genuine?
Genuine gold jewellery is typically stamped with a hallmark indicating its gold content, such as 375 (9ct), 585 (14ct) or 750 (18ct). Purchasing from a reputable jeweller provides additional confidence in authenticity.
Can gold jewellery be resized or repaired?
Many gold rings and jewellery pieces can be resized, repaired or restored depending on their design and condition. Is gold jewellery suitable for sensitive skin?
Gold jewellery is generally well tolerated by most people. Higher carat gold alloys often contain a greater percentage of pure gold, which may be beneficial for those with sensitivities.
Does gold jewellery hold its value?
Gold has been valued for centuries and remains one of the world's most sought-after precious metals. While jewellery should primarily be purchased for enjoyment and wearability, gold retains intrinsic value due to its precious metal content.
What gold jewellery styles are most popular?
Gold gemstone rings, classic stud earrings, pendants, chains and timeless hoop earrings remain among the most popular and versatile gold jewellery styles.
Do you stock handmade gold jewellery?
Yes. Jeeba Jewellery offers a selection of handcrafted gold jewellery, including pieces made in Melbourne and designs featuring natural gemstones and Australian opals.
What gemstones pair beautifully with gold?
Gold complements a wide variety of gemstones including Australian opals, sapphires, rubies, emeralds, aquamarines, tanzanites, garnets, citrines, topaz and pearls.
Why choose gold jewellery?
Gold jewellery offers timeless beauty, durability and versatility. Whether chosen as an everyday favourite or a special occasion piece, gold remains one of the most cherished precious metals in jewellery design.
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Shopping With Jeeba Jewellery
Where is Jeeba Jewellery located?
Jeeba Jewellery is located in Shop 21, Royal Arcade, 335 Bourke Street, Melbourne.
How long has Jeeba Jewellery been established?
Jeeba Jewellery has been serving customers since 1983.
Do you ship Australia-wide?
Yes. Orders can be shipped throughout Australia.
Can I purchase jewellery online?
Yes. Many pieces are available through our online store as well as in our Melbourne boutique.
Do your product photographs show the actual item?
Where possible, photographs represent the actual item for sale. Natural gemstones may display slight variations in colour due to lighting and screen settings.
Do you stock one-of-a-kind jewellery?
Yes. Many gemstone, opal and handmade pieces are unique and may not be repeated once sold.
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Why choose Jeeba Jewellery?
Jeeba Jewellery combines over 40 years of experience with carefully selected gemstones, Australian opals, handmade Melbourne jewellery, personalised service and a passion for helping customers find jewellery they will love for years to come.